Management Audit
Concept & Coordination
The approach of the management audit was designed in conjunction with the executive board. The implementation of the project was divided into two parts in order to allow necessary adaptations and customizations. In the beginning we evaluated the first management level, followed by an evaluation of the second management level at the Romanian branch. Over the course of the discussion of the project, insecurities regarding the responsibilities and chain of report at the branch in Romania were revealed, that is why an organigram analysis was included into the project.
Implementation of the management audit
Based on a beforehand developed competence model which illustrated future requirements, we used a case study as well as a competence based interview as instruments for the audit.
The case study was drawn up in advance by the participants in order to be able to discuss any open questions during the interview. In addition to that a description of the perceptions of the respective superior of each of the participants was collected.
Results
We presented our client the results of the management audit on both an individual level as well as for the entire company. Besides the strengths and the areas in need of attention of all participants, the hypothesises and assumptions regarding culture, typical procedures and so on, were played back as well in order to deduce following measures from it. Because of the information that participants had taken from the audit, a clear and detailed image about actual procedures, resposibilities and chains of report was created and in a next step confronted with the organigram.
To round off the process, feedback talks between the participants and the executive personnel were conducted to create a joint commitment for future steps and developments.
In the final step we assisted our client in defining the resulting strategy and approach in order to be able to use the results of the management audit effectively. In addition to that, the organogram was reviewed and responsibilities, functions and chains of reports were clarified.